General terms and conditions

Anyone using and / or having access to Holiplanet declares to have read and accepted the General Terms and Conditions (Terms & Conditions), which represent a legally binding contract.


The Website with the url www.holiplanet.com (Website) is an opportunity for consultation of offers and of accommodation facilities for short periods and for the exchange of information with their owners (Owners). Holiplanet cannot be liable or call due to disputes, defaults or other litigation between those who intend to rent a property (Traveller) and the Owners. Holiplanet operates as a mere service provider via the web. The Owner is the solely responsible for the truthfulness and accuracy of the data provided on property for lease, for the compliance with local health and security laws, for the necessary insurance coverage and for any other details to ensure the quality and professionalism of the proposal.

1. TRAVELLER REGISTRATION AND USE OF THE WEBSITE: Registration and use of the website by Travellers is totally free.The Travellers will be able to use the website for the purposes permitted (navigation, consultation, exchange of information with the owners through a special space). Any otherwise use is forbidden, such as the use, the divulgation and the unauthorized reproduction of part or all of the texts, photos, logos and trademarks within the website. It is also forbidden, by way of example and not limited to, the inclusion of all or part of its contents into messages, sms, or e-mail; to copy and / or duplicate parts of the website; to attach software or other systems, to copy sensitive information and data; to make any fake booking, to send fake communications on behalf of the website; give rise to civil liability or to violate the law in any other way or to use it for any purpose that is unlawful or prohibited by these Terms; the use of or access to the Website in any way that affects its performance and / or operation; to upload, transmit or to use in the website of any device, software or routine that contains viruses, Trojan horses, worms, time bombs or other computer programming routines that may damage, interfere or try to interfere with the smooth functioning of the website. In turn, Travellers confirm to be of legal age and to possess the necessary economic requirements, the moral and the appropriate skills to be able to fulfil the commitments undertaken by signing the reservation. The Travellers also confirm, under their full and exclusive responsibility for the veracity of the data provided in the registration phase and subsequent booking. A simple consultation and request for information and / or communication between Travellers and Owners do not cause any commitment between the parties if not followed by regular acceptance of a booking.

HOLIPLANET RESPONSIBILITY:

a) Holiplanet is not responsible for the quality and suitability of the accommodation units published on the Website.

b) Holiplanet is not responsible for the success of all reservations made through the website or for the quality of services provided by the Owner.

c) Holiplanet places utmost importance in the control of the content posted by the Owners within the website, but in no case does it assume the responsibility for the veracity and accuracy of the data provided by the Owners, for the compliance with health and safety standards and with local laws, for an adequate insurance cover and for anything else that ensure the quality and professionalism of what is proposed. All aspects described above are the sole responsibility of the owner.

d) Holiplanet allows the Traveller to publish on the Website a review about his own experience of travel; the Traveller authorizes Holiplanet to transmit to the Owner such reviews so that they can make additional improvements. In no event Holiplanet shall be responsible for the nature of content in the reviews posted on the Website.

e) Holiplanet is not responsible for the eventual cancellation of a booking by a provider of travel services (Owner) for any reason or any inability to provide the service.

HOLIPLANET, ITS DIRECTORS, EMPLOYEES, AFFILIATES OR OTHER REPRESENTATIVES SHALL NOT BE LIABLE TO THE TRAVELER (OR ANY OTHER PERSON OR PARTY THAT HAS AN INTEREST IN THE RESERVATION ) FOR: (i) ANY LOSS OR INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES; ( ii ) LOSS OF DATA, REVENUE, PROFITS, OR BUSINESS OPPORTUNITIES; ( iii ) ANY LOSS OR DAMAGE TO PROPERTY, IN ANY EVENT, ARISING OUT OF OR IN CONNECTION WITH THE USE OF ANY INFORMATION, PRODUCTS, SERVICES, RESOURCES AND / OR MATERIALS PROVIDED THROUGH THIS WEBSITE, EVEN IF HOLIPLANET HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGES, OR EVEN IF SUCH LOSS OR DAMAGES WERE REASONABLY EXPECTED.

f) The website Holiplanet is provided as it appears and Holiplanet doesn’t guarantee that any text, images, translations and in general the content within the Website will be error free or that the Website is free of viruses or technical faults (bugs).

2. INTERRUPTION OF SERVICE: At its sole discretion, Holiplanet may decide to suspend, interrupt, modify, or renovate all of or part of the website at any time. Holiplanet is not be responsible for inaccessibility to the website due to technical difficulties or network outage. Holiplanet doesn’t guarantee that the functions of the website or other materials and content present in it will not suffer from interruption or will be error free and that defects will be adjusted or that the Website or the server that makes it available are free of viruses or other harmful components, despite that Holiplanet takes all reasonable measures to avoid the introduction of virus or other harmful components to the website. The Owner agrees that all transmissions to and from the website are not confidential and that communications of the Owner may be read or intercepted by others. Holiplanet reserves the right to delete, edit, reject, or notify the competent authorities if there is wilful misconduct and any content and / or comments that do not comply with the guidelines of the Holiplanet website and with the terms of education, morality and respect for the law.

3. PRIVACY POLICY: The data provided by the Travellers will be protected and kept confidential, secured by Holiplanet as required by applicable privacy policy. Travellers will be sent only to the information provided and accepted by the Travellers themselves during the registration process and / or the necessary information for the consultation and for the service delivery. At any time users can request the deletion of their data from the website database by sending a specific request to Holiplanet to the addresses indicated on the website. The use of the Website constitutes acceptance by the Owners of the provisions on the protection of personal data.

4. SHARING CONTENTS: Where permitted, sending others the website content is the sole responsibility of the Owner. Similarly, the Owner assumes any liability relating to the possible transmission and / or insertion of sensitive data to third parties, releasing Holiplanet from any related liability and at the same time, allowing Holiplanet to enter such data into the database and use it for any promotional, marketing and advertising purpose, or other activities related to Holiplanet activity.

5. INTELLECTUAL PROPERTY: All the material contained on this website is private property of Holiplanet. Images and content contained in this website may be downloaded, printed and copied for non-commercial use only. The User agrees not to copy, reproduce, alter, modify or distribute any content of the website (with the exception of personal information) without written permission of Holiplanet or without the consent of third parties, which are the holders of intellectual property rights on such content.

6. COMMUNICATIONS: All communications should be sent to Holiplanet in the English language to the addresses shown on the website.

7. MODIFICATION: Holiplanet may at any time make modifications and / or deletions to the Conditions as it deems appropriate, without giving any notice. Users will need to update and adapt to the new changes.

8. ACCEPTANCE OF TERMS AND CONDITIONS: The Terms are to all intents and purposes, the contract between the Traveller who uses the website and Holiplanet, even in the absence of subscription between the parties.

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