Customer service

Before contacting our customer service department we suggest you to:

log in to your control panel
note the reservation code
read the answers to FAQs.

Request assistance via email

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whenever you want

+39 051 4854 928

Log in if you want to:

Change your personal data and billing information
View your inquiries and bookings
Print your booking voucher
Contact the owner of the property
Cancel your reservation

Best price guaranteed

Holiplanet guarantee you that you are paying the lowest possible rate when booking your property.

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Travel smart

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Travel smart

Check the price you're paying for every single guest and compare it with the price you would pay to stay in a hotel of the same level.

Renting an apartment or a holiday home will help you save you up to 30% on accommodation costs.

When on holiday, having a kitchen will let you save at least 30% on the cost of board and lodging; plus you can decide by yourself when and what to eat, having full control over the quality of food you're cooking.

Watch out for promotions! Subscribe to our Newsletter to receive updates about 'last minute' and off-season offers. If you are flexible on dates, you can get discounts and reductions of up to 40% off on weekly rates.

Sharing a beautiful villa or a luxury apartment with your friends and your family will let you save up to 70% on your next vacation.

True advertising

All listings are verified and certified by Holiplanet staff.

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